Welcome to MCW Casino (“we”, “our”, “us”) accessible from https://mcwcasino.co.uk/ (the “Website”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
If you have any questions about this policy, please contact us at:
info@mcwcasino.co.uk
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Full name
- Date of birth (to verify age)
- Email address
- Phone number
- Address
- Payment details
- Government-issued identification (for verification purposes)
b. Technical & Usage Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Verify your identity and age
- Process payments and withdrawals
- Provide customer support
- Comply with legal obligations (e.g., AML, KYC, responsible gambling laws)
- Send promotional or informational emails (only if you opt-in)
- Monitor and improve our services
- Detect and prevent fraud or security issues
3. Legal Basis for Processing
We only process your personal data when we have a legal basis, including:
- Consent – where you have given us permission (e.g., for marketing)
- Contract – when processing is necessary for a contract with you
- Legal Obligation – to comply with laws and regulations
- Legitimate Interests – to improve our services or prevent fraud
4. Sharing Your Information
We may share your data with:
- Payment service providers
- Identity verification services
- Regulatory authorities (e.g., UK Gambling Commission)
- Marketing and analytics partners (only if consent is given)
- Legal or law enforcement bodies where required
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
5. Data Storage & Security
We use appropriate technical and organizational measures to protect your personal data, including encryption, firewalls, and access controls.
Your data is stored on secure servers located within the UK or EEA. If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.
6. Cookies
We use cookies to enhance user experience, analyze site traffic, and deliver personalized content.
You can control cookie preferences through your browser settings. For more information, please read our Cookie Policy.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (right to be forgotten)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at info@mcwcasino.co.uk.
8. Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Typically, personal data is retained for up to 7 years after account closure to comply with regulatory requirements.
9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify users of material changes via email or through our Website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact: